Measuring the New Social World

Accurately measuring the value of the buzz around your company may sound as difficult as weighing the morning fog, but it has made for some unique partnerships over the past few weeks. Meanwhile, there are companies ready to measure things that sound as intangible as...

How to Jump Into Social Media

There was a time to learn how to use e-mail, texting, and even an ATM, but when is the right time to begin using social networks? The answer may be that you have already started. Thirty-five percent of American adults already have a profile on a social media web site....

Emergencies and Social Media

“This is only a test. For the next 60 seconds this station will conduct a test of the Emergency Broadcast System. This is only a test.” Until the early 1990s, you heard this test weekly from every broadcaster in the United States. It was followed by a...