The Importance of Teaching
I spend considerable time in the world of social media listening and analytics. Like an air traffic controller making sure everyone gets the help they need to prevent a social crash. I hear the voice of the customer, making it easy to get dragged into social minutiae:...
Business (r)Evolution 2025 -Getting My Class Notes Together
I spend much of my day hearing voices in my social media monitoring center, making them actionable using advanced analytics and integrating the learnings into business processes that make an impact – and yet I know this is the beginning of the impact that the...Protected: Playlist Embed Test
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These Kids Have Collaboration, Creativity, Communication Skills
Sometimes, the signs of change are both subtle and obvious at the same time. Clearly, change came for everyone and especially business with the Internet. Social media created connected consumers that are literally changing how business needs to be done. There are a...