by Wayne Kurtzman | Oct 15, 2015 | Class UTK, Feature, featured
I spend considerable time in the world of social media listening and analytics. Like an air traffic controller making sure everyone gets the help they need to prevent a social crash. I hear the voice of the customer, making it easy to get dragged into social minutiae:...
by Wayne Kurtzman | Aug 7, 2015 | collaboration, economy, Feature, featured
Sometimes, the signs of change are both subtle and obvious at the same time. Clearly, change came for everyone and especially business with the Internet. Social media created connected consumers that are literally changing how business needs to be done. There are a...
by Wayne Kurtzman | Aug 27, 2013 | Content, eCommerce, Feature, featured, LBS Location Based Service, Marketing, mcommerce, mobile, Social Media
AllFacebook reported (via Mashable) that Facebook will launch shared photo albums within the next few days. You and your friends can share your favorite event photos to the same album, which will increase the number of measured interactions into the Facebook Social...
by Wayne Kurtzman | Aug 19, 2013 | Feature, featured
After a brief vacation from blogging, I am starting with a facelift of the site. This means this site will not be pretty for a few days (or daze, your choice). I look forward to sharing the findings of the “blogcation”. –...
by Wayne Kurtzman | Dec 31, 2012 | Feature, featured
Cheers to Brian Solis at Altimeter for a great visual on the Customer Journey in the digital age [Original Post on AT&T blog]. Most important, this is a cycle, not a funnel. Believe it or not, this is the digital consumer buying pattern. ” Touch points open...
by Wayne Kurtzman | Nov 3, 2012 | Feature
Forrester’s Darika Ahrens directly addressed the elephant in the room for many companies in her blog post: “Goodbye Advertising, Hello Content Marketing?”. She makes several very important conclusions, which are represented in Forrester’s...
