The Dynamic Customer Journey
Cheers to Brian Solis at Altimeter for a great visual on the Customer Journey in the digital age [Original Post on AT&T blog]. Most important, this is a cycle,...
Feature
Forrester: Content Marketing to Replace Advertising?
Forrester’s Darika Ahrens directly addressed the elephant in the room for many companies in her blog post: “Goodbye Advertising, Hello Content Marketing?“. She...
New Technologies for 2012
At the recent Podcamp Boston, I spoke on the technologies that will affect us, or in some cases, begin to affect us in 2012. Most of the standards are based on the...
2021: Which Companies Will Survive?
What companies will still be around in 2021? B. Bonin Bough, Director of Global Digital and Social Media at PepsiCo and Ellen McGirt, Senior Writer, Fast Company...
SxSW Update: Chasing the Ideas of Innovation
Location Based Services (LBS) and the importance of driving ideas into entrepreneurial success was opening tone set at SxSW interactive, the premiere emerging...
Your Phone is Your Wallet
“Pay by phone” has a new meaning this week as Starbucks announced that it is rolling out a way for customers to pay for their coffee with their smart phones....
Take 2 Tablets (from CES) and Tweet Me in the Morning
This is the week that all good boys and girls in the tech-toy world have been waiting for: the International CES in Las Vegas. It is here where the announcements...
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Raul Colon: I had never thought of the behavior I have of moving from one screen to anothe...
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WayneNH: Thank you, Barbara. You really nailed it: " it all lies in the importance of lis...
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Barbara Hannan: As someone who had planned to attend this year and at the last minute could not...
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